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@ Support, Inc. 175 West Franklin Blvd. Gastonia, NC 28052 or fax to
704-865-3520 or
Send your resume to
careers@supportinc.org |
Support, Inc. is an Equal
Opportunity Employer. Resumes are kept on file for at least 6 months and
reviewed each time a position opens.
Support, Inc. does offer competitive
pay and an attractive benefits program including
medical, dental, and 401k for full-time
employees. Support, Incorporated
is an equal opportunity employer.
Click job
below for description and qualifications:
Community Support Counselor
Description of Responsibilities:
This is a professional level position within
Support, Inc., and will serve a caseload
of 15-20 children or adult consumers who
are identified as needing Community Support services. This position also allows
staff to transition between professional and clinical responsibilities and
direct care/service oriented demands inherent in working with this specific
population. All persons serving as a Community Support Counselor within Support, Inc. are
credentialed professionals (QMHP/QSAP). These trained professionals have vast clinical
knowledge of various human behavior therapy
models as well as a through knowledge of
the philosophy of various therapeutic approaches.
A person in this position is expected to
provide indirect and direct care
services to our consumers and their families.
This will require a Counselor to arrange services
of a consumer, link the consumer to community
resources, coordinate services between the
consumer and other agencies or service areas,
assess and identify a consumers need, plan
treatment milieu with the consumer, family
& other identified agencies as collaborative
teams at the table, advocate for the consumer
or on behalf of the consumer, and monitor
all service provisions that the consumer
or family is involved with to ensure consumer
safety, best practice models and progression
towards self sufficiency. The Counselor
is also the responsible person who assists
the family and team members identify, implement
and progress through the treatment goal
plan. This person is also responsible for
monitoring all service provisions and informing
his/her chain of command and any governmental
officials if and when they witness or have
knowledge of any abuse, neglect or exploitation
of a consumer.
Finally, the Community Support Counselor is responsible for billing
services to the appropriate fund source
via the daily SAL and on-line service note.
This paperwork is due within a 24 hour time
frame. Minimum billing standards are 27 hrs. weekly minimum.
Essential Job Functions:
Hours of Work: 8:00 am to 5:00 pm,
or as assigned by the coordinator. Operation
under “whatever it takes” to perform
legitimate job duties. Office hours can
be flexed out within the work week supervisor/coordinator
approval.
Explanation of Any Work Shift Rotation:
There is no “shift rotation” as such, however,
due to the specialized nature of this position
it is expected that a case manager will
working the hours needed for overseeing
the service provision of all of the consumers
on their caseload. Assignments may occur
over the weekend and after hours during
the week. After hours work will be assigned
based on the needs of the program and consumer
population. Employee must see to the service
needs of the consumers even after regular
business hours.
Minimum Education: Minimum requirement
of Qualified Professional under 10 NCAC
14V. Preferred educational requirements
of a Bachelor’s Degree in the Human Service
field (Psychology, Social Work) or other
degrees with special consideration given
to work experience relevant to this population.
Licenses or Certifications Required:
Must be or become NCI certified, receive
training in the population served, client
rights/confidentiality, agency specific
orientation, CPR/First Aid, Preventing Disease
Transmission & Seizure Management. A valid
driver’s license is also required for this
position. Must complete 20 hours of mandatory training per service
definitions.
Special Knowledge, Skills, Physical Requirements
or Other Factors: Employee must be in
good physical and emotional condition, capable
of dealing with consumers who have more
than one disability area and who may have
violent tendencies. Must attend all assigned
trainings required by the Agency, Coordinator
or LME. Must be willing and able to adapt
to rapid changes and other such factors
that are inherent in dealing with these
types of services and consumer populations.
Must be a team player with a positive spirit
and willing to assist and support the team
to assure that the Agency operates smoothly.
Must have a personal vehicle available for
consumer services and other assigned duties.
Criminal record check, HCPR and finger printing
& a negative drug screening are all prerequisites
for employment consideration.
Associate Professional
Primary
Purpose of Position: The primary
purpose of this position is to provide Community
Support to Mental Health and Substance Abuse consumers or Developmental
Therapies or CAP services with Developmental
Disabilities consumers.
The person in this position will be an active
member in the treatment planning process
(i.e. develop goals and step down plans
for consumers). This is an off-site job
and its purpose is to provide those services
in the community to enhance the client’s
ability to function and achieve. They include
but are not limited to; supportive counseling,
psycho educational activities, behavioral
interventions, training to caregivers/family
support, vocational support, educational
support, community integration and any and
all areas identified as needed by the client’s
individual Service Plan that apply to the identified service.
Coordination of this service will occur
under the auspices of the Program Coordinator,
Program Supervisor and Treatment Team members.
These people will direct actual service
delivery. A Qualified Professional, which
may include the Responsible Counselor/Therapist,
or Program Supervisor who is also Qualified
Professional will provide supervision.
Description of Responsibilities
and Duties
Planning/Documentation
Employee will
serve as a member of the Consumer’s Treatment
Team in the development and implementation
of the client’s Treatment Goal Plan/ Treatment
Habilitation Plan.
Assist in
planning, scheduling and implementing the
daily schedule for the clients.
Work to coordinate
service delivery with the other staff.
Assist in
the development of transition plans when
clients move in and out of services.
Develop Therapeutic
Interventions to work with client.
Provide any
written documentation as required.
This will include treatment and goal plans
activity notes for the medical record (e.g.,
Service notes, SALs, etc.)
Direct
Services
Work with
educational, therapy, CS Counselor and
habilitation staff in supervising clients
and assisting the delivery of Community
Support. This includes implementing
behavioral interventions, crisis interventions
and psycho educational activities.
Work with
clients daily on individual and group basis
in reviewing, applying and achieving their
goals as indicated on the treatment plans
and goals.
Assist and/or
coordinate as assigned in planning and implementing
community field trips and other such activities.
Use of activities
as a means to deliver clinically appropriate
services.
Assist other
staff in parent/guardian/teacher
training that will aid them in dealing more
effectively with their children.
Assist in
all service delivery as formally planned
with the clinical staff.
Minimum
Education, Training and Experience:
Completion of a 4-year Bachelor’s Degree,
and has experience with population being
served.
Licenses or Certificates
Required:
Must become NCI certified; receive training in
population served, and client rights/confidentiality. Orientation to; Support,
Inc., Recovery Model and Systems of Care is also required. The employee must
become privileged in delivery of Community Based Services. CPR/First Aid,
Medication Administration and Preventive Disease will be required. Valid
Driver’s License is also required. An employee must demonstrate having the core
skills to deliver Community Support prior to employment.
Paraprofessional
Primary
Purpose of Position: The primary
purpose of this position is to provide Community
Support to Mental Health and Substance Abuse consumers or Developmental
Therapies or CAP services with Developmental
Disabilities consumers.
The person in this position will be an active
member in the treatment planning process
(i.e. develop goals and step down plans
for consumers). This is an off-site job
and its purpose is to provide those services
in the community to enhance the client’s
ability to function and achieve. They include
but are not limited to; supportive counseling,
psycho educational activities, behavioral
interventions, training to caregivers/family
support, vocational support, educational
support, community integration and any and
all areas identified as needed by the client’s
individual Service Plan that apply to the identified service.
Coordination of this service will occur
under the auspices of the Program Coordinator,
Program Supervisor and Treatment Team members.
These people will direct actual service
delivery. A Qualified Professional, which
may include the Responsible Counselor/Therapist,
or Program Supervisor who is also Qualified
Professional will provide supervision.
Description of Responsibilities
and Duties
Planning/Documentation
Employee will
serve as a member of the Consumer’s Treatment
Team in the development and implementation
of the client’s Treatment Goal Plan/ Treatment
Habilitation Plan.
Assist in
planning, scheduling and implementing the
daily schedule for the clients.
Work to coordinate
service delivery with the other staff.
Assist in
the development of transition plans when
clients move in and out of services.
Develop Therapeutic
Interventions to work with client.
Provide any
written documentation as required.
This will include treatment and goal plans
activity notes for the medical record (e.g.,
Service notes, SALs, etc.)
Direct
Services
Work with
educational, therapy, CS Counselor and
habilitation staff in supervising clients
and assisting the delivery of Community
Support. This includes implementing
behavioral interventions, crisis interventions
and psycho educational activities.
Work with
clients daily on individual and group basis
in reviewing, applying and achieving their
goals as indicated on the treatment plans
and goals.
Assist and/or
coordinate as assigned in planning and implementing
community field trips and other such activities.
Use of activities
as a means to deliver clinically appropriate
services.
Assist other
staff in parent/guardian/teacher
training that will aid them in dealing more
effectively with their children.
Assist in
all service delivery as formally planned
with the clinical staff.
Minimum
Education, Training and Experience:
Completion of a 4-year Bachelor’s Degree,
and has experience with population being
served.
Licenses or Certificates
Required:
Must become NCI certified; receive training in
population served, and client rights/confidentiality. Orientation to; Support,
Inc., Recovery Model and Systems of Care is also required. The employee must
become privileged in delivery of Community Based Services. CPR/First Aid,
Medication Administration and Preventive Disease will be required. Valid
Driver’s License is also required. An employee must demonstrate having the core
skills to deliver Community Support prior to employment.
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